Social Development department reiterates determination to improving SASSA services



23rd January 2025
Social Development Department Minister Sisisi Tolashe has pledged her guidance and determination to enhancing South African Social Security Agency (SASSA) expert services through an engagement with the company's senior supervisors at a strategic preparing session in Cape Town.

Tolashe on Tuesday expressed her heartfelt congratulations to the many social grant beneficiaries, who excelled during the 2024 matric examinations.

In the 724 156 full-time learners who registered for the National Senior Certification (NSC), 572 338 are social grant beneficiaries, representing eighty one% of the registered pupils during the instruction sector.

These learners achieved a commendable pass rate of 86%.

"This means the financial investment national government is building while in the lives of bad and vulnerable little ones is yielding a favourable impact in breaking intergenerational poverty," Tolashe explained.

Reflecting on recent achievements, the Minister highlighted critical milestones and ongoing priorities. She committed to urgently addressing The problem of permanent Management appointments and the scarcity of staff at most nearby places of work.

Moreover, the Minister highlighted the necessity for Group-based engagements and outreach actions.

"Our Local community is waiting for our enormous intensification of Local community outreach, wherever we prioritise underserved areas to bring companies nearer to our people," she reiterated.

With regards to SASSA techniques, Tolashe urged administration to prioritise improving upon and modernising systems to enhance check here accessibility, queue management and stop fraud.

Also, the Minister has asked for SASSA Performing CEO, Themba Matlou, to here deliver a strategy that seeks to resolve the problems of payment channels in rural regions by furnishing another solution for website payments.

"We commit ourselves to operate with [SASSA]... We are available all the time to address the challenges alongside here one another. Many of us have to be Remedy-pushed in our study course to produce alterations for the life of our persons by way of concerted attempts," the Minister said.

SASSA is actually a countrywide company of presidency that administers South Africa's social safety technique, which includes distributing social grants on behalf with the Department of website Social Development. – SAnews.gov.za


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